Information and Communication Technologies in Logistics and Retailing Management

Scholar Year: 2018/2019 - 2S

Courses

Head Teacher Responsability Carlos Manuel de Oliveira Batista Head

Weekly workload Hours/week T TP P PL L TC E OT OT/PL TPL O S Type of classes 3 Lectures Type Teacher Classes Hours Laboratories Totals 1 3,00 Carlos Batista   6,00

Teaching language

Portuguese

Intended learning outcomes (Knowledges, skills and competencies to be developed by the students)

It is intended that the student at the end of the discipline:

• Understand the importance and critical role of Information and Communication Technologies and Systems in economic sectors of the Distribution, Logistics and Supply Chain management;

• Know how to frame the Logistics Information subsystems in the Organizational Information System and Supply Chain Management.

• Know how to identify, select and use specific technologies and software to support processes, activities and Logistics and Distribution functions.

• Acquire competences related to the management of ICTs, in accordance with the European Logistics Framework, ELAQF Standards 2014, European Logistics Certification ECBL (European Certification Board of Logistics), namely:

o Understand logistics strategies and processes, the interrelationship between logistics networks, have functional capabilities and knowledge in process and project management, and how to define and optimize logistics processes and activities.

Syllabus

1. INTRODUCTION TO THE MANAGEMENT OF INFORMATION FOR LOGISTICS
1.1. Review of the concepts of Logistics Management, Supply Chain Management and Information Systems and Communication Technologies (ICT);
1.2. The Importance of ICT for General Management and Logistics Management;
1.3. Why ICTs are necessary for business;
1.4. Characterization of the role of Information Systems and Technologies applied to Distribution and Logistics Management - historical evolution.

2. NATURE AND CATEGORIES OF INFORMATION SYSTEMS
2.1. Review of concepts: Flows and Processes; System, Input / Output; Flows and processes in Logistics and Supply Chain
2.2. Information Systems Resources and Components matrix of Information Systems;
2.3. Architecture and functionalities of the subsystems of Logistic Information and the Distribution in the Organizational Information System.

3. INTEGRATION OF INFORMATION TECHNOLOGIES vs LOGISTICS SYSTEMS
3.1. The Dynamics of IS and ICT in Organizations;
3.2. Interaction of IS with different components of organizations;
3.3. Interaction of IS with the Organization's External Environment;
3.4. Application of IS and ICT in the Organization's Value Chain;
3.5. Contributions of Technologies and Information Systems in the integration of logistics processes and activities and Supply Chain.

4. STRATEGY OF ISSUES AND TIC'S IN SUPPLY CHAINS
4.1. Strategic implications of Technologies and Information Systems in Supply Chain processes;
4.2. Planning and Strategic Implementation of IS;
4.3. Determination of Return on Investment (ROI) in Information Technologies and Systems;
4.4. Application of IS and ITCs in Supply Chains, in the context of globalization: global systems of automatic identification of products, Radio frequency and Traceability;
4.5 International considerations and future challenges.

Software

Microsoft Navision /Dynamics

Bases Proquest, B-On, Pordata

Demonstration of the syllabus coherence with the UC intended learning outcomes

Contact hours are held in the classroom, using the expository method to present the set of knowledge essential to the acquisition of skills within the scope of programmatic content. Scientific databases (Proquest, B-On) are accessed during laboratory classes. The demonstrative and experimental methods are based on ERP software, Microsoft Navision / Dynamics, and the database of a simulation company.

Teaching methodologies

Theoretical / laboratory classes: combining expository and demonstrative methods, with specific exercises and operations, use of technologies and / or appropriate ERP software (Microsoft Navision / Dynamics), individually and / or in a group.

Demonstration of the teaching methodologies coherence with the curricular unit's intended learning outcomes

In accordance with the general rules of evaluation, the assessment of knowledge consists of:

CONTINUOUS EVALUATION

The Continuous Assessment consists of three evaluation moments, with individual assessment components (50%) and group evaluation (50%):

• Two (2) Laboratory work (TL), with an individual evaluation part (TLi) and another part in groups of 2 students (TLg), in the classes of the respective classes, with a weighting of 70% for the final grade (35 % each);
• One (1) Individual written test (Ti), with weighting of 30% for the final grade.

FINAL EVALUATION
There are three epochs of final evaluation:

Normal Season | 1st season (intended for students who did not opt for continuous evaluation)

The evaluation of the normal time is constituted by a written individual Exam. If the grade is less than 10 values, there is no approval.


Resource Season| 2nd season (it is intended for students who did not frequent or did not obtain approval in the normal season or in the continuous evaluation)

The evaluation system is the same as in the Normal Season.


Special Season:
It is intended exclusively for finalist students, in accordance with the Evaluation Regulation of the 1st cycle. The evaluation system consists of an individual written examination. If the grade is less than 10 values, there is no approval.

Assessment methodologies and evidences

Calculation of final grade

Continuous evaluation:

Final Score = 0.10 (TL1i) + 0.25 (TL1g) + 0.10 (TL2i) + 0.25 (TL2g) + 0.30 (Ti)

If the Final Grade of continuous evaluation is less than 10 values, the student will have to make a final evaluation in the Resource Season.

FINAL EVALUATION: If the exam grade is less than 10 values, there will be no approval.

Assement and Attendance registers

Bibliography

Essential: (Required Readings)

• Bowersox, D., J.,Closs D.J. & Cooper (2012), Supply Chain Logistics Management, 4th edition, Mcgraw-Hill. (ou edições anteriores)
• Carvalho, José Crespo de (coordenação), et al, vários autores, (2010), 1ª edição, Logística e Gestão da Cadeia de Abastecimento, Lisboa, Edições Sílabo [ISBN: 978-972-618-598-79] – Luís, Cristina Alves, Capítulo 8 – Sistemas de Informação na Gestão da Cadeia de Abastecimento.
• Carvalho, J. Crespo de (2002), Logística, 3ª edição, Lisboa, Edições Sílabo [ISBN: 972-618-279-4]. Capítulo 7 – Logística e Sistemas de Informação.
• Grant, David, Lambert, Douglas, Stock, James. R e Ellram, Lisa M., Fundamentals of Logistics Management, European Edition, 2006, New York, McGraw-Hill
• Moura, Benjamim (2006), Logística - conceitos e tendências, Lisboa, Centro Atlântico – Capítulo 9 – Tecnologias da Informação e da Comunicação aplicadas à Logística.
• Rascão, José (2008), Novos Desafios da Gestão da Informação, Lisboa, Edições Sílabo, Capítulo 2 – Evolução do conceito de informação.

Academic journals (journals)
Essential: (Required Readings)

• Croxton, Keely L., Garcia-Dastugue, Sebastian J.,Lambert, Douglas M.,Rogers, Dale S. (2001) “The supply chain management processes”, International Journal of Logistics Management, Ponte Vedra Beach, Vol.12, Iss. 2, pg 13, 24 pgs.

• Kindner, Maik, Galán, Fermín, Chapman, Clovis, Clayman, Stuart, henriksson, Daniel, Elmroth, Erik (2011), “The Cloud Supply Chain: A Framework for Information, Monitoring, Accounting and Billing”, disponível em: http://www.ee.ucl.ac.uk/~sclayman/docs/CloudComp2010.pdf

• A.O. Somuyiwa and J.O. Adewoye (2010), “Managing Logistics Information System: Theoretical Underpinning”, disponível em: http://maxwellsci.com/print/ajbm/v2-41-47.pdf

• Petri Helo, Bulcsu Szekely, (2005) "Logistics information systems: An analysis of software solutions for supply chain co-ordination", Industrial Management & Data Systems, Vol. 105 Iss: 1, pp.5 – 18.

Observations

TEACHING TEAM 2018/2019 - Student Service

Teacher / Teacher: Prof. Carlos Batista, email: carlos.batista@esce.ips.pt
Cabinet: B2.02
Hours: as posted in acrylic of the teacher's office. Schedule by email with the teacher.

Teacher: Prof. Carlos Alves
Email: carlos.alves@estsetubal.ips.pt
Office: C2.37
Hours: as posted in acrylic of the teacher's office. Schedule by email with the teacher.

Teacher: Profª. Sandra Henriques
Email: to be defined soon.
Cabinet: to be defined soon.
Hours: to be set soon.