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E-Business

Scholar Year: 2018/2019 - 2S

Code: LMKT20230    Acronym: EB
Scientific Fields: Gestão
Section/Department: Department of Economics and Management

Courses

Acronym Nº of students Study Plan Curricular year ECTS Contact hours Total Time
LMKT 38 Study Plain 4,5 45 121,5

Teaching weeks: 15

Head

TeacherResponsability
Ana Cristina Rodrigues Rolo AlvesHead

Weekly workload

Hours/week T TP P PL L TC E OT OT/PL TPL O S
Type of classes 1 0 2

Lectures

Type Teacher Classes Hours
Theoretical Totals 1 1,00
Ana Rolo   1,00
Laboratories Totals 1 2,00
Rui Alves   4,00

Teaching language

Portuguese

Intended learning outcomes (Knowledges, skills and competencies to be developed by the students)

E-business and e-commerce are present in everyday business activity, having important implications in strategy, how to manage and new ways of doing business, and the “network of networks” is increasingly assuming the role of one of the main engines for business.

Syllabus

1. FUNDAMENTAL CONCEPTS

1.1 Concepts: E-commerce, E-Business and E-Economy
1.2 Historical Evolution and background
1.3 Digital and non-digital products
1.4 Online Security and Electronic Payment Methods
1.5 Social, ethical, and legal constraints of e-commerce

2. INTERNET & WEB

2.1 The evolution of the Web - from Web 1.0 to Web 4.0
2.2 Social Media
2.3 IoT

3. E-BUSINESS AS A STRATEGIC TOOL

3.1. Business models for e-commerce
3.2. Formulation of Strategies for E-commerce
3.3. Canvas Business Template
3.4. CRM Applications, Objectives and Advantages
3.5. Importance of multichannel strategies - Omnicanality

4. WEBSITES

4.1 Aspects to consider in the building an website
4.2 Auditing on websites


Demonstration of the syllabus coherence with the UC intended learning outcomes

The curricular unit is structured around lectures, which familiarize students with the theoretical body of the curricular unit, and practical, based on practical work and case studies that provide consolidation of knowledge and develop skills of application and know-how.

Teaching methodologies

• Theoretical classes: Use of expository and participative methods.

• Practical classes: Tutoring to carry out practical activities (APs) in a group; presentation and discussion of group work.

Demonstration of the teaching methodologies coherence with the curricular unit's intended learning outcomes

The program contents listed have been defined providing that the proposed objectives are achieved.

Assessment methodologies and evidences

EVALUATION SYSTEM

Continuous Assessment (AC)

- 1 Test (T) with a minimum score of 7.5;

- Practical Activities (AP) - held in practical laboratory classes; the AP grade will result from the average of all proposed assignments. Each missing work (not submitted on the defined date) will have a classification of 0 (zero) values, which in terms of average, will contribute to significantly decrease it.


The FINAL Note is calculated with the following weights: = 40% (T) + 60% (AP)

In order to obtain approval, the student will have to obtain a Final Mark of 10 or more.

Note: The registration in AC is made "automatically" from the moment the student submits the 1st AP at moodle.

Final evaluation

1. Normal Season (intended for students who have not opted for continuous assessment)

The final evaluation consists in the accomplishment of a written, individual examination whose note must be equal to or greater than 10 values ​​for the student to obtain approval.

2. Time of Appeal (for students who did not or did not take advantage in the normal time or in the continuous evaluation). The evaluation system is the same as in the final evaluation of the Normal Season.

NOTE: If the student has completed the group assignments (AP and TF) and obtained a positive mark in this component of the continuous evaluation, which is higher than the grade of the written test of the final evaluation, the final grade will be calculated using the following expression: Final Grade = 80 % exam grade + 20% Average of Practical Activities (AP)

3. Special Season: The evaluation system is the same as in the Season of Appeal.

Improvement of grade - A grade improvement can be made, once, in one of the two epochs following the approval in the course unit, through the final evaluation process.

Attendance system

No mandatory attendance.
However, in Continuous Assessment (CA), one of the components being the APs held in the classes, if the students are absent and do not perform the Activity, it will have 0 as a mark which will influence the average, so it is advised to attend regular classes.

Bibliography

LAUDON K. C., TRAVER C. (2018), E-Commerce: Business, Technology, Society (13th Edition), Boston: Pearson Education. ISBN 978-1-292-21168-8.

AFONSO, Carolina et al. (2016), “Marketing Digital & e-Commerce”, Psicosoma, Viseu.

CHAFFEY, Dave (2015), “Digital Business and E-Commerce Management: Strategy, Implementation and Practice” (6th Edition), Pearson Education Limited, Harlow.


DYCHÉ, Jill (2015), “The new IT: How technology leaders are enabling business strategy in the digital age”, McGraw Hill, New York.

MARQUES, Vasco (2016), “Redes Sociais 360: como Comunicar Online”, ACTUAL, Coimbra.

OSTERWALDER A., PIGNEUR Y. (2010), “Business Model Generation”, John Wiley & Sons.


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