Quality in Information Systems

Scholar Year: 2023/2024 - 1S

Courses

Head Teacher Responsability Francisco José Videira Cachatra Head

Weekly workload Hours/week T TP P PL L TC E OT OT/PL TPL O S Type of classes 2 2 Lectures Type Teacher Classes Hours Theoretical Totals 1 2,00 Francisco Cachatra   2,00 Laboratories Totals 1 2,00 António Lopes   2,00 Francisco Cachatra   2,00 Nuno Canas   2,00

Teaching language

Portuguese/English

Intended learning outcomes (Knowledges, skills and competencies to be developed by the students)

- To characterize quality and its management as critical success factors.
- Identify the organizational requirements for the design and planning of quality management systems.
- Understand and apply methods and techniques to ensure the continuous improvement of quality systems.
- To characterize the role of IT operations in Information Systems (IS) support.
- Framing IS for the management of any organization in the real world, enhancing its application to the strategic needs of organizations.
- Identify requirements of organizational processes for design and planning of IS.
- Understand the main stages of a project for the design and implementation of IS solutions.
- Identify the needs of the quality of the IS and define metrics for its measurement.
- Recognize and frame the types of software tests and adapt their application to the IS validation.
- Define and implement software testing.
- Define and implement policies for the operation and maintenance of IS.

Syllabus

1. Quality Management Concepts
2. Standards and Quality Management Models
3. Strategies of Information Systems and Technologies
4. Quality and Information Systems
5. Conception and Planning of Information Systems
6. Software Testing
7. Operation and Maintenance of Information Systems

Demonstration of the syllabus coherence with the UC intended learning outcomes

- The UC of Quality in Information Systems seeks to provide the necessary knowledge to understand the importance of quality and IS and its adequacy to organizational strategies.
- It is important to understand and apply the main concepts related to quality management; standards, methodologies and techniques for its implementation at the organizational level, as well as awareness of its strategic importance.
- Thus, it is intended, through the broad knowledge of IS to apply methods and tools to support their development projects in the design and planning of IS.
- It is also intended that students develop the skills and abilities to assess the quality of IS, seeking to be able to define and apply software tests to validate their quality.
- It also intends the development of competences for the establishment of policies to support the operation and maintenance of IS.

Teaching methodologies

- The classes are oriented to a theoretical explanation of the aspects relevant to quality management and IS, focusing on the consolidation of knowledge and using examples of practical application.
- As much as possible, all concepts will be illustrated based on practical applications, looking for the development of autonomous work capacity, either in the identification and modeling of the needs of the organizations, in the application of software tests or in the establishment of policies of operation and maintenance of IS.

Demonstration of the teaching methodologies coherence with the curricular unit's intended learning outcomes

- The teaching methodologies are in accordance with the learning objectives of the UC, inasmuch as, by means of expository and participatory methods, students try to familiarize them with the fundamental concepts of quality and its management, incorporating quality in the design, planning and use of IS in organizations so that students recognize IS as fundamental in organizational development.
- On the other hand, in the practical applications, which favor the participatory method and are based on the development of works and Case Studies analysis, it seeks to consolidate knowledge and develop skills for application and expertise. This way, contributing to the understanding, interpretation, use and application of methodologies and techniques, for the design and planning of quality management systems and for the operation and maintenance of IS.
- In this way, the UC of Quality in Information Systems contributes to the development of the following competencies:
• Identify and manage the requirements of quality management systems
• Critically analyze the role of IS in the context of organizational strategies;
• Incorporate business requirements into the design and planning of IS;
• Characterize and manage the quality requirements of IS;
• Develop and apply software testing in accordance with organizational requirements;
• Specify and apply appropriate policies for the operation and maintenance of organizational IS.

Assessment methodologies and evidences

- The continuous assessment includes the performance of an individual theoretical test (50% of the final classification), a practical group work (40% of the final classification) and the assessment of case studies (10% of the final classification), subject to presentation and discussion.
There is approval in the CU when the final classification is equal or superior to 10 values. This approval is conditioned to the minimum mark of 10 values in any of the components.
If the grade of any of the components is less than 10 values, the student will have to carry out an evaluation at the Appeal Season.
- The final evaluation, in any of its epochs, includes a theoretical exam (50% of the final classification) and a practical assignment (50% of the final classification), both individual.
There is approval in the CU when the final classification is equal or superior to 10 values. This approval is conditioned to the minimum mark of 10 values in any of the components.

Attendance system

Lectures: classroom
Laboratory: classroom

Assement and Attendance registers

Main Bibliography

Complementary Bibliography