Performance Management

Scholar Year: 2023/2024 - 1S

Courses

Head Teacher Responsability João Pedro Pina Cordeiro Head

Weekly workload Hours/week T TP P PL L TC E OT OT/PL TPL O S Type of classes 2 2 Lectures Type Teacher Classes Hours Theoretical Totals 1 2,00 João Cordeiro   2,00 Practices Totals 1 2,00 Liliana Pitacho   4,00

Teaching language

Portuguese

Intended learning outcomes (Knowledges, skills and competencies to be developed by the students)

Learning objectives are understand performance management importance to improve social climate and organizations competitiveness, for this way conceive and implement performance assessment systems that contribute to developing people and organizations.

Curricular Unit contributes to understanding the performance management role in the context of organizations strategic management; reflect the approaches/models of performance assessment; objectives, sources and methods of the performance management system; know and apply interviewing techniques of performance assessment.

It is also intended that students develop macro-skills such as the ability to work in groups, initiative, autonomy, responsibility, decision making; critical thinking and reflection on specific curricular unit themes.

Syllabus

1. System performance evaluation overview
2. Performance management as a system: performance management cycle
3. Performance assessment process bases
4. Design, implementation and assessment of the performance assessment system
5. Responsibilities of stakeholders in the performance of the assessment process
6. Performance assessment methods and sources
7. Performance appraisal interview
8. Performance management models

Demonstration of the syllabus coherence with the UC intended learning outcomes

Principal aim is to understand the importance of performance management to improve social climate and the organization's competitiveness, to achieve design and implement performance measurement systems that help develop people and organizations. Thus, it seeks to reflect these vectors in an integrated and coherent framework for making an overall performance assessment system and reflect on the performance management cycle. The analysis reflect's and operationalizes the performance assessment process; design and implement system performance assessment, identifying stakeholders responsibilities in performance assessment process; identifying performance evaluation methods and sources; performance management models; and know-how to manage a performance appraisal interview.

Teaching methodologies

Teaching procedures used:

The operating regime of the CU is based on the face-to-face teaching model.

Lectures (face-to-face learning sessions) - expositive method, but the use of other techniques is also enhanced, such as: ask questions to students, formative questions in class, reading support classes, that promote a more active role by the students.

Practical Classes (face-to-face learning sessions) - participatory approach that values the active participation of students in educational activities. Included in these classes: to carry out individual or group works, performing and discussing practical cases, resolution and discussion exercises, individual or group oral presentations and simulations.

Tutorial Guidance - for research and information treatment necessary for students to complete at tasks.

Demonstration of the teaching methodologies coherence with the curricular unit's intended learning outcomes

Within Bologna Process framework was crucial to implement a new model in which the methods should be diversified, requiring a more active participation by students, as well as greater autonomy. It is in this sense will be the teaching methodologies used in unit curricular. The activities are promoted in accordance with the unit curricular objectives and their contents. Individual or group exercises, case studies, or simulations, among others, intend to develop macro-skills, such as environment interaction, ability to work in groups, initiative, autonomy, responsibility, decision making and critical thinking/reflection on specific themes of curricular unit.

Assessment methodologies and evidences

Continuous assessment:

- Individual written test (40%)
- Group work (50%)
- Resolution/discussion of practical cases (10%)

Final assessment:

- Consists of a written individual exam

NOTE: At the level of the assessment, this UC follows the stipulated in No. 9 of Dispatch No. 40 / President / 2021, of February 25, regarding “reference to fraud mitigation mechanisms and their consequences”.

Attendance system

NOTE: Regarding the Attendance Regime, this UC follows the stipulated in point no. 6 of Dispatch no. 71 / Presidente / 2020, de 09 de abril where it is defined that “the accounting of attendance cannot be used as a criterion to include or exclude a student from the continuous assessment regime, nor be used in the calculation of the student's classification in the UC”.

Bibliography

• Almeida, F. N. (1996). Avaliação de Desempenho para Gestores. Lisboa: McGraw-Hill.

• Caetano, A. & Vala, J. (2000). Gestão dos Recursos Humanos: Contexto, Processos e Técnicas. Lisboa: Editora RH.

• Caetano, A. (1996). Avaliação de Desempenho: Metáforas, Conceitos e Práticas. Lisboa: Editora RH.

• Caldeira, J. (2014). Monitorização da Performance Organizacional. Lisboa: Conjetura Atual.

• Câmara, P. (2012). Manual de Gestão e Avaliação de Desempenho. Lisboa: Editora RH.

• Câmara, P., Guerra, P. &, Rodrigues, J. (1997). Sistemas de Avaliação de Desempenho. In Humanator: Recursos Humanos e Sucesso Empresarial (Cap. 10, pp. 255-272). Lisboa: Publicações D. Quixote.

• Murphy, K.R. & Cleveland, J.N. (2001). Understanding Performance Appraisal. Social, Organizational, and Goal-Based Perspectives. London: SAGE.

• Seixo, J. (2007). Gestão do Desempenho (4ª edição). Lisboa, Lidel.

• Sousa, M.J., Duarte, T., Sanches, P.J. & Gomes, J. (2006). Gestão de Recursos Humanos: métodos e práticas. Lisboa: Lidel.

• Vroom, V.H. (1997). Gestão de Pessoas, não de Pessoal. Os Melhores Métodos de Motivação e Avaliação de Desempenho. Rio de Janeiro: Editora Campus.

Observations

This information does not dispense with consulting the general program of the CU available on the CU page on Moodle.