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Evaluation of Logistics Performance
Scholar Year: 2021/2022 - 2S
| Code: |
IMSS2040 |
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Acronym: |
ELP |
Courses
Teaching language
Portuguese
Intended learning outcomes (Knowledges, skills and competencies to be developed by the students)
Knowing the importance of logistics strategic objectives and methodologies for monitoring and control their implementation; know, investigate and control the total logistics costs; Know to determine deviations, analyze them and propose methods of correction; Knowing the methods and techniques and the importance of conducting logistics audits and how to determine, analyze and control logistics performance indicators; knowing the problematic use of 'outsourcing' and assessing their impact on integrated logistics management, contribute to the organizational understanding, problem solving and decision-making and use adequate specific information systems.
Syllabus
Logistical control systems: framework and historical evolution. Alignment with strategic objectives.
Benchmarking. Needs assessment and establishment of performance targets. Audit logistics systems, quality systems and continuous improvement. Operational logistics systems / logistics surveys. Process mapping techniques. Logistics audits techniques. Analysis, identification and control of total logistics costs.
Identification, determination and clearance of logistics performance indicators. Control methodologies,
monitoring and reporting. Outsourcing - impact on logistics management.
Demonstration of the syllabus coherence with the UC intended learning outcomes
n the current context of global markets, volatile and highly competitive, the effective and efficient management of logistics processes enables service differentiation, and companies that achieve logistics excellence guarantee alignment of business strategy with the main processes, which are evaluated based on pre-defined performance objectives, requiring specific metrics that allow a proper assessment of logistics performance, such as effectiveness, efficiency, quality, productivity, profitability, among others. The implementation of performance metrics is a key factor in optimizing the supply chain, effectiveness of which determines the profitability and survival of businesses. Cost reduction, revenue growth and improved shareholder value are just some of the reasons for the importance of assessing logistics performance.
Teaching methodologies
he unit integrates classroom sessions, using exposition, demonstration and experimental methods,using audiovisual aids, analysis and preparation of cases and practical exercises, presentations and discussions by students, individually and in groups.
In continuous assessment, students undertake a written individual test (Test) and group work (GW), with delivery of a written report, subject to presentation and discussion.
Final Score = 0,60 (Test) + 0,40 (WG)
If Test or Group Work is less than 10 values, the student must perform the final evaluation (Appeal)
Appeal evaluation is an individual written exam.
Demonstration of the teaching methodologies coherence with the curricular unit's intended learning outcomes
With the completion of cases, exercises and practical work by students, individually or in groups, aims to consolidate the learning of theoretical concepts and the ability to apply theoretical concepts in problem solving and decision making. The individual test allows the assessment of learning of theoretical concepts.
Assessment methodologies and evidences
In continuous assessment, students undertake a written individual test (Test) and group work (GW), with delivery of a written report, subject to presentation and discussion.
Final Score = 0,60 (Test) + 0,40 (WG)
If Test or Group Work is less than 10 values, the student must perform the final evaluation (Appeal)
Appeal evaluation is an individual written exam.
Bibliography
Lambert, Douglas;Supply Chain Management: Processes, Partnerships, Performance (3rd ), SCM Institute, 2008
Russo, João;Balanced Scorecard para PMEs, Lidel, 2009
Keebler, James et al;Keeping score - Measuring the business value of logístics in the supply chain, 1999
Simchi-Levi, David & Kaminsky, Philip;Designing and managing the supply chain, McGraw-Hill, 2003
Carvalho, José Crespo de et al;Logística e Gestão da Cadeia de Abastecimento, Edições Sílabo, 2010
Dias, J.C., Quaresma;Logística Global e Macrologistica, Edições Sílabo, 2005
Goldsby, Thomas & Martichenko, Robert;Lean Six Sigma Logístics: Strategic Development to Operational Success, J. Ross Publishing, 2005
Cristopher, Martin ;Logistics and Supply Chain Management, Prentice-Hall, 1998
Bolstorf, Peter & Rosembaum; Robert;Supply Chain Excellence: A Handbook for dramatic improvement using SCOR Model, 2003
Carvalho, José C., Carvalho, Vitor;Auditoria Logística, Edições Sílabo, 2001
Lambert, D.M., Stock, J.R., Elram, L.M.;Fundamentals of Logistics Management, McGraw-Hill, 1998
Observations
Teacher: Prof. Gonçalo Roca
Email: goncalo.roca@esce.ips.pt
Office:
Attendance: directly with teacher (with prior appointment)
Unit Manager: Prof. José Martins
Email: jose.martins@esce.ips.pt
Office: B2.11
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